All your data is gone! April Fools! Don’t worry. Your data was never really gone. Sorry, we pulled that prank a day early for April 1st, but the best jokes are the ones you aren’t expecting. But what if it wasn’t a prank? What would happen to your business if all your data suddenly became
Moving Networking into the Cloud Age Change is coming to telco cloud When making a simple phone call or connecting to the Internet, few give thought to the layers of services that make possible what we take for granted. We utilize a massive telecommunications infrastructure behind the endpoint devices undergoing an overdue fundamental change to
There can be some confusion as people use terms like virtual assistants and digital assistants interchangeably, often in the same breath as remote assistants. “Remote assistant” or “virtual assistant” refers to actual people doing work for your business via virtual avenues, while “digital assistant” refers to artificial intelligence or machine learning platforms helping to automate
Transform into a Value-focused Digital Entity What is next for business? What is next for most enterprises is already a reality for many. Transforming into an asset-light digital enterprise that focuses on generating value is the route to success. A short path to IT asset-light is cloud adoption. A good example of generating value is
5G, Edge Computing and the Cloud What is 5G? The fifth generation of wireless network technology is not another G but a transformative technology that will make the real-time edge and IoT solutions a reality. 5G is the first technology that strengthens the role of the network in the IT environment. It focuses on the
Invest in Proactive Prevention Before It’s Too Late The brave new world ahead The Federal Reserve Chairman Jerome Powel characterized the state of the economy in early November 2020. “We’re not going back to the same economy; we’re going back to a different economy.”1 The new economy is one that we’ve experienced since early last
Before COVID-19, only 29% of Americans could work from home Now? Around two-thirds of Americans are working remotely.4 And 99% would choose to work remotely at least part-time for the rest of their careers, if possible. The worldwide shift to remote workforces in unprecedented numbers has brought with it many benefits, such as flexible schedules,
Business is personal. And to do it well you need to understand as much as you can about your customers. What makes them tick, what drives their interests, and why they should buy from you. To gain this understanding, you can use the concept of personas – fictional characters that represent the customers you are
If you thought analytics is not just for the analysts – think again. Businesses recognize the important role analytics plays in tracking and improving their profitability, cost structure and customer experience. It shows in the increased investment in analytics – 65% of global enterprises plan to increase their analytics spending in 2020.1 Analytics in operations
As many workers around the globe have experienced, working from home has dramatically increased due to the COVID-19 pandemic. One study indicates that 51% of American workers have transitioned to a home office in the past month.1 These employees cite many benefits from working at home, including being more productive, better managing interruptions, and seeing
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