The Client Is Always Right: 5 Steps to Put a Customer-Centric Mentality to Work for You

Customer Centric Img 4 Blog 620

The mantra of “the customer is always right” dates back to the early 20th century, with its roots stemming from early department store magnates’ business philosophies.[1] And while the phrase has been used repeatedly in the decades since through various industries, it perhaps has never been truer than it is in the marketing discipline today.

A Not-So-Routine Role: Identifying the Best Product Manager for your Business

Product Manager Blog

For most of us, we’re accustomed to the routine questions asked at job interviews.  Whether we’ve acted as the interviewer, the interviewee, or a little of both, we understand that some questions look for behavioral and/or attitude traits, others are seeking out experience details, some are testing teamwork strategies, and yet others are verifying competency.