Artificial intelligence (AI) is driving innovation. With seemingly endless possibilities, organizations are universally adopting AI to enhance their offerings and keep pace in today’s ultra-competitive market. However, without clear and proper guidelines in place, AI can cause harm, driving unintended customer outcomes, or worse, introducing new security risks and exposures. It’s what’s led to the
Category: Artificial Intelligence
Enhance SMB Efficiencies and Operations with AI
AI’s transformative powers won’t be limited to just enterprises. Small and medium-sized businesses (SMBs) can use AI-powered products and solutions to increase efficiencies and achieve strategic objectives. Using AI can be a crucial component for success, with 80% of U.S. SMBs with very high technology usage report growth in revenue, employment, and profits.1 SMBs can
Beyond the Hype: AI In Action
Artificial intelligence (AI) has become an essential part of business. The value is in its tangible benefits, including influencing decisions, improving customer interactions, and developing enhanced operational strategies. AI involves machine learning, natural language processing, and advanced algorithms. By understanding the technology and its practical applications, businesses can harness AI to innovate and solve complex
Aligning Data and Platform Engineering in AI Delivery
In our last post, we provided insights into how effectively managed data architectures and pipelines can power generative data models to create human-like outputs. In this post, we look at how the platform engineering team can partner with data engineers to help accelerate the time to value while alleviating some inherent issues with this burgeoning
Consistent Doesn’t Mean Fair: A Look at AI Bias
Is artificial intelligence (AI) biased? This isn’t a new question—five years ago, a company abandoned its idea of using AI to narrow down job candidates because it discovered its system was biased against women in technical roles.1 More recently, an Asian student at the Massachusetts Institute of Technology (MIT) used an AI tool to create
The Potential Impact of Generative AI on Business Operations*
*Editorial note: In some instances, ChatGPT provided a few elements that have been modified and used in this post. The Financial Times recently reported that investments in generative AI surpassed $2 billion in 20221, with more than half of companies surveyed claiming they are allocating over 5% of their digital budgets to AI. Looking at